Join us for a work session series from the Wyoming Small Business Development Center Network. In each session, the group will explore topics and learn from each other using open sharing and guided discussion. Each meeting will provide two hours of time to network, discuss, and create policies and practices that build resilient small businesses.

Week #2 – Monday, September 16 – Customer Service

Assess and enhance your current staff training procedures
Establish methods to measure the quality of your customer service
Build a solid customer service value proposition that sets your business apart