Uber Drivers Confront Challenges Working For A 'Faceless Boss'

Your browser doesn’t support HTML5 audio

While Uber says you can "be your own boss" — that's their viral tagline — hundreds of drivers tell NPR it's not true. They say Uber feels more like a faceless boss — setting strict rules and punishments, but eerily hard to reach, even in emergencies.

Copyright 2021 NPR. To see more, visit https://www.npr.org.

  • Facebook
  • Twitter
  • LinkedIn
  • Email
  • Flipboard
Aarti Shahani is a correspondent for NPR. Based in Silicon Valley, she covers the biggest companies on earth. She is also an author. Her first book, Here We Are: American Dreams, American Nightmares (out Oct. 1, 2019), is about the extreme ups and downs her family encountered as immigrants in the U.S. Before journalism, Shahani was a community organizer in her native New York City, helping prisoners and families facing deportation. Even if it looks like she keeps changing careers, she's always doing the same thing: telling stories that matter.
Related Content
  1. A world champion didn't start rock climbing until after he lost his sight
  2. Wellspring Health Access is Wyoming's only clinic to provide surgical abortions
  3. Environmentalists sue after the White House resumed sales of oil and gas leases
  4. High school basketball players on Wyoming reservation are grateful for mask mandate