Verizon’s shutdown of its 3G system incidentally disconnected Jitterbug phones for thousands of senior citizens without warning. An update on service happened Thursday, but there’s not currently a way to reconnect these phones, leaving a lot of elderly Americans without a way of contacting emergency services, friends, or family.

Here & Now‘s Scott Tong checks in with Wall Street Journal reporter Will Feuer about what comes next.

This article was originally published on WBUR.org.

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